If you or somebody you know is experiencing a mental health crisis, you can get help from the following Canberra services without needing a referral from a GP or specialist:
Access Mental Health
Access Mental Health is the central point of entry for mental health services in the ACT. The Access Mental Health Team is available 24 hours a day, 7 days a week and will provide immediate help via phone if you or someone you care about is experiencing a mental health crisis. The team will provide you with information, give you recommendations, and if necessary refer you to other services for further mental health support.
Phone 1800 629 354 or 6205 1065
ACT Crisis Assessment and Treatment Team (CATT)
The ACT CATT provides immediate help during a mental health crisis. The team will assess your current mental well-being and work with you to decide the best way to help you. CATT can refer you to services that can provide longer term care once your crisis has passed. CATT is a 24 hour service.
Phone 1800 629 354 or 6205 1065
A MindMap Youth Navigator can connect young ACT residents aged between 6 and 24 years to local mental health services and resources. A Clinical Youth Navigator may be able to offer free counselling sessions to support you while you wait for local services to start.
Call 1800 862 111 to talk with a Youth Navigator 7 days a week between 11am and 10pm
Head to Health
Head to Health helps Canberrans over 18 years of age find mental health services. Their mental health professionals will talk with you to understand your challenges and assess your well-being. They will then either offer you services with their own professionals or will recommend another Canberra based mental health support service that can meet your well-being needs. Head to Health may also recommend online resources to meet your needs.
Services are free and you do not need an appointment, a Medicare card or a referral to talk to Head to Health.
Call or drop in to Head to Health Monday to Friday between 8:30am and 5:00pm (closed public holidays).
Phone 1800 595 212
Address ALIA House, First Floor, 9 Napier Close, Deakin
Safe Haven is a non-clinical space where people experiencing suicidal thoughts, emotional distress, mental health concerns, isolation or loneliness can get support. You can drop in to talk to a peer worker at Safe Haven Tuesday - Saturday between 4:30pm and 9pm without an appointment. All services are free.
Phone 0421 154 147
Address 56 Lathlain Street, Belconnen
Child and Adolescent Mental Health Service (CAMHS)
CAMHS helps Canberrans up to the age of 18 years who are experiencing a major mental illness and are at risk of suicide, self-harm, or have recently been detained under the Mental Health Act.
When you call CAMHS a clinician will speak with you to assess if CAMHS is the right service for you. Depending on your need CAMHS may offer you a longer face to face appointment or refer you to another service. You can call CAMHS Northside or Southside office to talk Monday to Friday, between 8:30am and 4:30pm.
Phone CAMHS Northside 5124 1407
Address CAMHS Northside Belconnen Community Health Centre, 56 Lathlain Street, Belconnen
Phone CAMHS Southside 5124 3133
Address CAMHS Southside Callam Offices, Level 2, Easty Street, Woden, ACT
Older Persons Mental Health Community Team
The Older Persons Mental Health Team helps older Canberrans who are experiencing moderate to severe mental illness. The Team provides help to people who are:
• 65 years old or older
• Aboriginal and aged over 50 years
• a person with younger onset of ageing
• living in a nursing home.
The Team will assess your needs by speaking with you and your carers on the phone, and a longer face to face assessment will be offerred if needed. Ongoing support is available if required.
Phone 5124 1980
Address Brindabella Outpatient’s Centre, University of Canberra Hospital
Eating Disorders Clinical Hub
The Eating Disorders Hub is a central point of contact if you or anyone you know is experiencing an eating disorder or disordered eating behaviour. Professionals at the Hub will assess you, recommend the best treatment pathway and make referrals if needed.
You can contact the Hub via email or phone during business hours.
Phone 5124 4326