SDM Workshops for NDIS Providers

Our SDM workshop will build your capacity to put your clients’ values and preferences at the centre of your practices.

The workshops will also provide assurance to businesses and individuals working with NDIS participants in meeting NDIS Quality Standards 1 & 3. These standards emphasise the role of providers in promoting the rights of NDIS participants to be decision makers about their care and lives.

To meet the quality standards, service providers will have to show that they provide the right level of supports for every participant to engage in decision making.

Workshop Summary

This workshop gives participants a deep understanding of the practicalities involved in supporting someone to make a decision. We use case studies to cover:

  • the rights all people to be decision makers
  • the legal context of decision making
  • the framework for supported decision making between clients, their families, providers and support workers
  • the tools used to support someone to make a decision
  • understanding the values and behaviours which impact on decision making
  • assessing the required level of support for decision making
  • how to spot biases and conflicts of interest
  • how to build the expectations of people with disabilities to be involved in decision making
  • the importance of decision review mechanisms.

Learning Outcomes

Workshop participants will have the skills and knowledge to:

  • use decision support tools to support client decision making on a daily basis
  • ensure client values, will and preferences are respected and heard in decisions about their care and daily lives
  • understand inclusive practices and the unique decision making needs of NDIS participants
  • understand the duty of care versus the dignity of risk
  • recognise opportunities for supporting individual participation in decisions
  • build client decision making capacity
  • identify any gaps in organisational policies, procedures, risk management profile and culture in meeting NDIS Quality Standards 1 and 3
  • document decisions that can be referred to later and used as evidence of meeting the quality standards.

Target Audience

Any individual, volunteer, business or organisation wanting to enhance their client relationships. For example, employment services, education providers, support workers, disability services, NDIS providers and health and allied health practitioners.

 Delivery Method

Remote consultations can take place over Zoom or on Microsoft Teams software.
In person consultations will take place at a location convenient to you, this might be your home, a health care setting, your workplace or a residential aged care home.

Resources supplied to workshop participants

Supported Decision Toolkit
Supported Decision Making Factsheets
Mapping a Support Network Factsheet
Me and My Decision form
My Decision Making Worksheet
Dignity of Risk Infographic