If you need our advocacy services or to make a referral for someone you support please use our online referral form. Otherwise, contact ADACAS using our details below and we will get back to you as soon as possible.

Make a referral

If you need to make a referral to ADACAS, please fill out our contact form and we will talk to you about how we might support you and do our best to answer any questions you may have.

Make a referral

In an emergency, please contact

Emergency services – 000

Lifeline (emergency counselling) – 13 11 14

Access Mental Health – 1800 629 354

Kids Helpline – 1800 551 800

Suicide Call Back Service – 1300 659 467

ADACAS Canberra Office

E: adacas@adacas.org.au
P: (02) 6242 5060

Unit 14 / 6 Gritten Street, Weston Community Hub, Weston, ACT 2611

PO Box 3167 Weston Creek, ACT 2611

General enquiries form

You can use the form below to make an enquiry. We will do our best to answer any questions you have and will respond to you as soon as we can.

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Do you have feedback on ADACAS?

We believe in the importance of feedback to improve the delivery of our services at ADACAS. All of our clients have the right to provide feedback about our services, and we are always grateful for ways to improve service. We’re committed to responding to complaints fairly, confidentially and promptly, so our services can be improved.

What you need to know about the complaints process
  • The Deputy CEO handles each complaint individually and will reach out to you to consult you on your complaint.
  • If an interpreter is needed, we will help you find and use one for free
  • You can bring along a support person to a meeting if needed, for example a friend or family member.

We want to make sure you are feeling comfortable and confident when addressing your concerns.

Complaints form Email us directly

If you wish to raise your concerns about our service with another agency you can do that also, through:

Are you a whistleblower? Find out more about our Whistleblower policy and process on our Corporate Information page.