Supporting People, Not Processes
ADACAS and the National Redress Scheme
Every story of institutional child sexual abuse represents harm that should never have occurred. The National Redress Scheme was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse to acknowledge those who were harmed and to support them in seeking justice, healing and recognition.
ADACAS is one of the Scheme’s listed Redress Support Services, providing free, confidential and trauma-informed advocacy across the ACT and NSW South Coast. Our advocates ensure that people have the information and support they need to move through the process safely, at their own pace and in control of their decisions.
Recognition and Healing
The Scheme offers three forms of restitution: a financial payment, access to counselling and psychological care, and the option to receive a direct personal response from the institution involved. While these practical supports are vital, for many people the process is also about being heard, often for the first time.
Applying can bring up complex emotions and memories. ADACAS advocates use trauma-informed practice so that every step is guided by safety, trust and choice. We help people understand their rights, explore options, prepare personal statements and access counselling if they choose to.
Our advocates recognise that healing looks different for everyone. For some, it means acknowledgement or apology while, for others, it is telling their story on their own terms or taking practical steps to move forward. Whatever the goal, we focus on ensuring people remain supported and empowered throughout the process.
ADACAS’s role in the National Redress Scheme is grounded in partnership and trust, not process. The journey can take time, and many people choose to work through it gradually. Our advocates provide consistent, confidential support, helping to collect information, clarify eligibility and link people with trusted counselling and community services. What we learn through individual advocacy also informs our systemic work, helping to make services and institutions more transparent, responsive and fair.
Culturally Safe, Rights-Based Support
ADACAS recognises that people from diverse cultural, linguistic and faith backgrounds may face additional barriers when engaging with Redress. Our advocates work sensitively with interpreters and cultural networks to ensure support is accessible, inclusive and respectful.
For Aboriginal and Torres Strait Islander peoples, seeking reparation can carry additional layers of complexity and cultural meaning. ADACAS is committed to ensuring that its support is culturally safe and responsive, grounded in relationships of trust and respect.
Moving Forward Together
The National Redress Scheme is expected to operate until 2028, with applications open until 30 June 2027. As the timeframe narrows, ADACAS remains committed to ensuring that anyone who wishes to apply can access clear, compassionate and independent advocacy.
We listen to what matters most, what support feels right and what healing might look like. It is through that shared understanding, rights are realised, systems become more accountable, and communities grow stronger through recognition and respect.
For more information or confidential advocacy support, contact ADACAS today.
