Aged Care Royal Commission

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Royal Commission into Aged Care Quality and Safety

The Prime Minister announced in September 2018 that there will be a Royal Commission into Aged Care in Australia, due to concerns about the quality and safety of care of aged care services (including residential aged care).

The Royal Commission wants people to tell them what they think about aged care services, including what works well and why things go wrong.

The Royal Commission are accepting direct submissions from members of the public until at least the end of September 2019. A closing date for submissions is to be announced in the second half of 2019.

If you would like to share your story with the Royal Commission but are unsure how, or would like help to do so, ADACAS can assist.

We can provide free and independent support to help you understand your options, and assist you to prepare and submit a statement to the Royal Commission. For more information please contact our office on (02) 6242 5060 (9am-5pm AEST) Monday to Friday, or email us at (link available on the Contact Us page)

If you live outside of the Australian Capital Territory (or Shoalhaven / Eurobodalla Shire in NSW) – you could also contact the Older Persons Advocacy Network on 1800 237 981 8am-8pm (AEST) Monday-Friday.

For more information about the Royal Commission or to register to be kept up to date, go to the Royal Commission website:

Hearings Commence in the ACT

9th December 2019

The Royal Commission into Aged Care Quality and Safety has this morning commenced hearings in Canberra. The particular issue under consideration in a week of hearings is the interface between Australia’s aged care and health care systems.

Those appearing at the hearings are predominantly families of older persons who have experienced poor health treatment whilst in residential aged care, medical and health practitioners, and health administrators. The Commission is looking to not only expose examples of poor practice, but also to identify where good practice has occurred, and to systematize good practice in enabling people living in residential aged care to access good medical treatment and better health outcomes. The hearings can be followed via the Commission’s webcast.

ADACAS CEO Michael Bleasdale spoke to ABC News about the issues that ADACAS has seen in the past that point to a significant change in culture being required to better facilitate access to health care for residents of aged care facilities. The full article is available online.

The Royal Commission continues until April 2020. Anyone wishing to make submission on any issue of concern are able to do so. If people require assistance they are welcome to contact ADACAS direct at 6242 5060.

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