ADACAS Service during Covid 19

Adjust text size: A- A+

ADACAS Service during Covid 19

27th March 2020

ADACAS continues to comply with the restrictions that are coming into effect due to COVID-19. Because of this almost all of our staff are now working off-site. This should not affect the quality of the service we provide, but it will have some impact on how you contact us, and how we contact you.

At present the quickest way for us to respond to you is via email. Therefore if you are able to, please send an email to with any queries you may have.

If you are a service provider or you would like to refer a friend of family member to our service and have received permission to do so, we ask that you complete the referral form attached with as much detail as possible and send this through to

You can still reach ADACAS by calling (02) 6242 5060. We will sometimes be able to respond to your call immediately, but often we will need to take your details and have one of our staff call you back.

During busy times your call may divert to our voicemail. If this happens please leave a message and we will be able to respond to you quickly.

In all cases we endeavour to respond to your email or phone call within 2 business days.

If you have an emergency please contact ‘000’

Below is a list of common phone numbers ADACAS uses to support its advocacy to our clients:

  • Emergency food and accommodation
  • OneLink (referral for accommodation and emergency services)1800 176 468
  • ACT Housing 6207 1345
  • Lifeline 13 11 14
  • Access Mental Health 1800 629 354
  • Domestic violence crisis service 6280 0900
  • National Disability Insurance Agency 1800 800 110
  • Legal Aid 1300 654 314
  • Canberra Community Law 6218 7900
  • ACT Ombudsman (complaints) 1300 362 072
  • Elder Abuse Helpline 1800 628 221

Find Out More

Adacas provides help and support to people with disabilities, the elderly and their carers.

Advocacy is about helping a person to be heard in the decisions that affect their life. Advocacy aims to increase a person’s control over goods, services and quality of life

Find out where we are or send an enquiry online so one of our staff can contact you directly.